Autoresponders are automated responses to
messages sent to a particular account.
Only administrators can add, modify and delete Autoresponders.
Normally the administrative account is the "postmaster"
account. Since the postmaster is responsible for managing
all accounts in the domain, it cannot be used as an
You can create autoresponders by clicking on the
New Responder button in the Autoresponder screen, or by
using the fast link on the main menu.
To create the autoresponder, enter the name of the
autoresponder, the owner email address, the subject
line and the response message.
To save the new autoresponder, click on the Add button on the
Add Autoresponder screen.
To delete a autoresponder, you click on the
delete button in the Autoresponders screen. If an
autoresponder is deleted, mail sent to the autoresponder
with either be sent to your catch-all account, or bounced
if you do not have a catch all account.
To modify an autoresponder,
click on the Modify button
in the Autoresponders screen.
The Modify Autoresponder screen allows you to change
the name, owner account, subject line and response
message. To save the changes, click on the Modify
button in the Modify Autoresponder screen.
Autoresponder Name: respond
List Owner: email@example.com
Subject: Response subject
Message: This is the response message
In this example any mail sent to the "respond" account
on your domain will result in an automatic email response
sent back to the sender.
The response will have the subject "Response subject" and
the body of the message will be "This is the response
The original message sent to the responder will be forwarded
to the owners POP3 account, in this case "firstname.lastname@example.org".
The above information only describes setting up an
anonymous autoresponder which forwards its messages to
a POP3 user account of a different name. In this example
the public sends mail directly to the responder name and
the responder mechanism forwards the message to a
completely different end-user account.
Setting up autoresponders so that mail addressed to one
of your users will trigger a response
requires use of an alias and
some other specific settings in the autoresponder
For more information on autoresponders, and information on
setting up responders for regular user accounts, please see the
"Configuring Autoresponders" page in the Email Services section
support site at
There you will find a full section on autoresponders.